How do I hide Account Balance from my senders?

For some of the teams, you may decide not to leverage user Account Balance to control their spend. Instead, all spend directly charge to the team's funding source. In this case, the $0 balance may cause confusion for your senders.

Hide Account Balance from Senders

For the Chrome Extension Only, senders can still see a $0 balance in Sendoso.com.

Step 1 - Navigate to the Teams & Users page by clicking Team Settings under the menu icon in the top-right corner

Step 2 - Locate the team for which you'd like to hide the user account balance in the Teams tab

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Step 3 - Click the three dots to the right of the team you'd like to edit and select Team Settings

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Step 4 - Uncheck the box next to Show User Account Balance in Chrome Extension

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Step 5 - Click Done

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