What Countries can I not Send to?

Due to export/import regulations, the below table provides a list of restricted countries that Sendoso is unable to send to, depending on the Sending Fulfillment Center you are sending your items from.

This list is specific to inventoried packages and does not affect Sendoso Direct sends or eGift sends. For a list of supported Sendoso Direct options and what countries our vendors can send to, please visit this article. You can also visit the eGift catalog to view available gift cards dependent on country/currency. 

Export/Import Restrictions

Restricted Countries

Unable to ship to these locations under any circumstances

Sending Fulfillment Center:

Canada United Kingdom United States Australia EU
Iran Iran Cuba Iran Belarus
Libya North Korea Iran North Korea Libya
North Korea Sierra Leone North Korea Libya North Korea
Russia South Sudan Syria Syria Syria
Somalia Burma (Myanmar) Sudan   Russia
Syria   Libya   Ukraine


In addition to the above list, below is a list of countries that we are able to support, however, shipping here is considered to be high-risk. This is due to the destination country's restrictions that may cause severe delays in processing and customs clearance. Packages shipped to these countries are to be reviewed individually and can be sent at your discretion, although not recommended. 


Export/Import Restrictions

High-Risk Countries

We can ship to these countries, but we will be unable to ensure a smooth shipping experience (For various reasons)

Sending Fulfillment Center:

Canada United Kingdom United States Australia EU
Belarus Cuba Belarus Russia Afghanistan
Nicaragua Sudan China Burma (Myanmar) Bosnia & Herzegovia
South Sudan Côte d’Ivoire Brazil Zimbabwe Burundi
Venezuela D R of Congo India D R of Congo Central African Republic
Yemen Liberia Russia Iraq Côte d’Ivoire
Zimbabwe Lebanon Tanzania Lebanon D R of Congo
Somalia Belarus Zimbabwe Somalia Eritrea
  Iraq Liberia South Sudan Iran
  Syria D R of Congo Sudan Iraq
  Ghana Côte d’Ivoire Yemen Liberia
  Krygyzstan Somalia   Myanmar
  Russia     Serbia
  Libya     Somalia
  Somalia     Sudan
  Venezuela     South Sudan
  Yemen     Venezuela
  Zimbabwe     Yemen
  Afghanistan     Zimbabwe




Delivered Duties Unpaid (DDU)

Countries where Brexit has added a layer of complexity. These countries REQUIRE items to be shipped in a way that makes recipients pay duties/taxes

All Sending Fulfillment Centers:

Ukraine Russia




Delivered Duties Paid (DDP)

We CAN ship in a way where recipients will not need to pay duties or taxes, overall shipping costs may be slightly higher

Sending Fulfillment Centers:

Austria Estonia Ireland Portugal
Bulgaria Finland Italy Romania
Croatia France Latvia Slovakia
Cyprus Germany Luxembourg Spain
Czechia Greece Malta Sweden
Denmark Hungary Poland Slovenia
Belgium Lithuania Netherlands  




Additional Information Needed

Countries where senders will need to provide additional recipient information. The Logistics Support team will contact senders to collect after the order is placed.

All Sending Fulfillment Centers:

Country Information Needed
India PAN Number
Brazil CPF Number
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