Groove Integration

With Groove’s Sendoso integration, you can send personalized gifts and direct mail as part of multi-channel campaigns and account-based marketing programs.

Setup Guide:

To enable the Groove + Sendoso integration, please reach out to your Groove CSM

Adding a Sendoso Step in your Flow

To integrate a Sendoso step into a Flow, select send Sendoso touch from the dropdown and click Save


You can also select a centrally managed template and customize it to add a personalized note along with your send.

Sending a Sendoso Gift

To send a Sendoso touch, first make sure that you're logged in to Sendoso by clicking here

When Groove executes the Sendoso step, it will bring you to the Sendoso portal within Groove to select your touch and send.


Search and select what you would like to send and select the method through which you would like to send it.


Input the details needed to send the touch and click Send to complete the process. Then simply click Done to complete the action within Groove.

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