Sendoso and Eloqua are fully integrated so you can seamlessly trigger direct mail, handwritten notes, company swag, gift cards, eGifts, cupcakes and more - all from within Eloqua.
To get started, install the Eloqua App Cloud app here:
Then, login to Sendoso and create a new Touch:
Next, select which item/bundle/gift you want to trigger and then set that Touch Type to "Triggered":
Then select Eloqua:
Then sync Eloqua:
This will ask you to Login to Eloqua and Accept Sendoso's Eloqua AppCloud:
Now Sendoso has successfully been added to your Eloqua, map the required fields:
If you're eGift has a custom message or your item/bundle/gift has a handwritten note or printed-on-demand note, then configure the message and custom Eloqua variables:
Lastly, select who should receive notifications and click Next to finish:
Once you finished setup in Sendoso it's not time to login to Eloqua to complete setup.
After you've decided which Program or Campaign you want to integrate into Sendoso you'll notice the Sendoso Action Step at the bottom on the canvas:
Drag the Sendoso Action Step onto the canvas anywhere you want:
Then click on the Sendoso Action to configure it, and click on the pencil edit icon:
Lastly, select the Sendoso Touch you created in the first part of this setup guide from the Cloud Action Configuration dropdown. And that's it!
Now whenever the Sendoso Action step is triggered the Touch will be sent.
To track shipped/delivery notification you can review the Analytics section of Sendoso or wait for the email notifications.
NOTE - if you are using IP Whitelisting within Eloqua then contact Sendoso to get a list of IPs. Otherwise you will see an error message that your account cannot be authorized.
If you have any questions, ask you Customer Success Manager and they can personally help you get all setup.