What is the $ amount displayed on the Send page?


Amount Displayed

eGifts (Sendoso Choice) show the exact price that's charged to the sender when they click send. These touches will NOT have an (EST.) next to the cost.

Touches that include $ (EST.) are estimated prices. For example, touches that show a price of $60(EST.) indicate this is not the final cost. 

Touches that do not include a price are related to BYO Box bundles. For BYO Box sends, we will know how much it will cost to send when the item is packaged and the shipping label is printed out.

Estimated Amount Displayed

For gifts/items that have variable costs (i.e. variable postage or variable packing/kitting fees) such as dimensional mailers, custom gifts, in-person delivered gifts, and Amazon gifts, the estimated price is shown with an (EST.)

After the item has shipped, the difference from the actual amount is added or subtracted from the estimated amount. For example, if the estimate was $15(EST.) and the actual was $16.20, we'd take $1.20 from the sender's account balance. If it was $13.90, we'd add $1.10 to the sender's account balance.

Was this article helpful?
0 out of 3 found this helpful



Article is closed for comments.