Actual Amount Displayed:
For gifts/items that have a defined cost such as eGifts, postcards, and handwritten notes the exact price that is shown is what is charged to the sender when they click send.
Estimated Amount Displayed:
For gifts/items that have variable costs (i.e. variable postage or variable packing/kitting fees) such as dimensional mailers, custom gifts, in-person delivered gifts, Amazon gifts, etc the estimated price is shown with an asterisk (i.e. $15*) and then after the item has shipped then the difference from the actual amount is +/- from the Estimated Amount. For example, if the estimate was $15* and the actual was $16.20 then we'd take another $1.20 from the sender's account balance. If it was $13.90 then we'd credit and add back $1.10 to the sender's account balance.
Estimated Amount + Actual Cost Displayed:
As a Manager you can set the price shown to the sender. The reason for this is to track actual cost of items and also so sender's budget better if you have expensive and inexpensive items. For example, for a Patagonia jacket you may set the price as $90 even though the Sendoso cost to pack/ship is only $16. When the sender sends that item it takes $90 away from their budget and puts the difference ($90-$16=$74) back into your team manager account balance and then Sendoso uses the $16 for packing/shipping.